FAQs 2017-12-11T15:20:13+00:00

Frequently Asked Questions

What is IntelliDeck? 2017-06-08T17:05:59+00:00
Intellideck Slate Installation

What is IntelliDeck?

Great question! The short answer- we like to call it “luxury vinyl outdoor flooring”. IntelliDeck is a waterproof deck membrane that is .060” x 72”. It has a PVC layer that is printed with attractive designs to complement any deck, especially those over living spaces. It has a 3 ounce non-woven polyester back layer to promote glue adhesion. IntelliDeck is 100% made in the USA in Winchester, Virginia by a company that has been in business since 1896.

Why is IntelliDeck better than a pressure treated wood deck? 2017-06-08T17:21:56+00:00
Intellideck Lowest cost of ownership graph

  • Lowest cost of ownership of any decking material including; pressure treated lumber as well as wood plastic composite and their competitors.
  • Low maintenance product only requiring semi-annual cleaning with a pressure washer not exceeding 1500 psi or a brush and luke warm soapy water.
  • One step water-proof membrane that protects the substructure lumber for long life as well as waterproofs any living space underneath the deck. Note that PT and Composites require a separate, expensive water proof system to accomplish the same goal.
  • Slip resistant product whether wet or dry. Meets American Disabilities Acts (ADA) requirements.
  • Attractive patterns that complement outdoor living spaces
  • Patented cool colors™ technology that cools the decking surfaces making them comfortable to walk on. Cool Colors lowers the surface of the deck by as much as 20%. This makes the deck warm to walk on not scorching hot like composite decking
  • 15 year limited manufactures warranty on material. Supplemental installation warranty may be provided by the installer.
  • Eco-friendly, no trees are ever cut down to manufacture IntelliDeck. IntelliDeck uses a high percentage of post consumer recycled content in its construction, with little to no waste.
  • 100% made in the USA by a company that has been in business since 1896.
Why is IntelliDeck better than a composite deck? 2017-06-08T17:22:36+00:00
Intellideck Ipe Installation

Why is IntelliDeck better than a composite deck?

  • IntelliDeck is less costly on both a retail cost and an installed cost than composite decking
  • IntelliDeck offers the lowest cost of ownership of any decking product.
  • IntelliDeck comes in attractive designs that are as good or better than composite decking
  • IntelliDeck is a 1 step waterproof solution that protects the decking substructure (increasing its lifespan) and waterproofing any living spaces underneath the deck. Composite decking does not waterproof the substructure or any living spaces underneath. To do so requires a 2 step process that adds costs to an already expensive installation.
  • IntelliDeck’s original product has a 20 year track record in the extreme climate of Western Canada with zero warranty claims, while Composite decking has many class action lawsuits against it.
  • Composite Decking requires large gaps in between boards when installed properly. These gaps can trap debris and high heels. IntelliDeck has no gaps.
Where do I buy IntelliDeck? 2017-06-08T20:06:05+00:00
Intellideck Walnut Installation

Where Do I Buy IntelliDeck?

Homeowners: You would buy IntelliDeck from your local IntelliDeck Factory Trained Installer.

Contractors: Please contact us, and we can get you into our Winchester facility for training, so we can direct homeowners to you. Click here for our upcoming Factory Trained Installer Training dates.

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Lindsey Parker

Intellideck Customer Service Representative

540-678-5564

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How is IntelliDeck installed? 2017-06-08T20:06:17+00:00
Grant Intellideck Installation: Preparing Seams

How Is IntelliDeck Installed?

The installation of IntelliDeck takes 8 steps. The substructure for an IntelliDeck deck is 90% the same as for any decking material. There is no need to use pressure treated/chemically treated lumber as IntelliDeck is a one step waterproofing product.

Step 1- Frame it– Build the 16 inch on center frame of the deck.
Step 2 – Cover it– Tongue and Groove plywood is “glued and screwed” to deck joists.
Step 3 – Sand it– Sand the surface to ensure that it is flat.
Step 4 – Glue it– Apply glue.
Step 5 – Adhere it– IntelliDeck is fully adhered to the plywood.
Step 6 – Weld it– Any IntelliDeck seams and details are heat welded to ensure that they don’t leak.
Step 7 – Fasten it– Mechanically fasten perimeter.
Step 8Enjoy it!

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Does IntelliDeck come with a warranty? 2017-06-08T20:06:38+00:00
Intellideck Ipe Installation

Does IntelliDeck come with a warranty?

Yes! IntelliDeck™ offers an industry leading 15 year pro-rated warranty.

Click Here to View The Resource Library, where you can find IntelliDeck warranty information,

Resource Library
Resource Library
How is IntelliDeck shipped and delivered? 2017-06-08T17:25:34+00:00
O'Sullivan Films

How Is IntelliDeck Shipped and Delivered?

IntelliDeck is shipped via LTL carrier to your shop, house, or jobsite. IntelliDeck can be shipped as 1 roll or a skid of up to 10 rolls. Express shipping can be arranged at a modest extra cost.  Please note that appointments must be made for residential delivery. Please Contact Lindsey for estimated shipping times.

What designs is the product offered in? 2017-06-08T17:23:17+00:00
Intellideck Walnut Installation

What Designs Is the Product Offered In?

Intellideck™ is currently offered in 11 great designs:

  • Stones Collection:
    • Sandstone
    • Slate
  • Marbles Collection:
    • Venetian Taupe
    • Sahara Beige
    • Dove Grey
    • Antique Beige
  • Pebbles Collection:
    • Cobblestone
    • Pebblestone
  • Naturals Collection:
    • Silver Maple
    • Walnut
    • Ipe
What product lines are offered with Intellideck™? 2017-06-08T17:19:57+00:00
Intellideck Venetian Taupe Installation

What Product Lines Are Offered With Intellideck™?

IntelliDeck™ offers two product lines.

  • IntelliDeck™ “Solutions” comes in 6 colors to complement any home/deck.
  • IntelliDeck™ “Evolutions” comes in 6 cutting edge designs and uses cool colors Technology that reduces the surface temperature of the deck by as much as 20%.
    • On those hot summer days, your deck will be merely warm and not HOT like Trex and other composites.
What is the difference in cost on an average size deck between Solutions and Evolutions? 2017-06-08T20:07:14+00:00
Intellideck Ipe Installation

What Is The Difference In Cost On An Average Size Deck Between Solutions and Evolutions?

Evolutions, with cutting edge designs and cool colors™ Technology is only $1.00/ft2 more than our Solutions line. On an average size 400 ft2 deck this equates to a difference of only $400 for better patterns and a cooler deck!

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What are the product dimensions? 2017-06-08T17:21:41+00:00
Intellideck Roll

What Are The Product Dimensions?

IntelliDeck™ is .060” thick x 72” wide and each comes in a 25 yard roll.

What is IntelliDeck’s cool colors® technology? 2017-06-09T13:57:48+00:00

On the left side, cool colors proves to be over 20% cooler than the wood plastic composite on the right.

What is IntelliDeck’s cool colors® technology?

Despite its urban lowercase formatting, cool colors ® doesn’t stand for a fancy description of our attractive patterns, colors and designs (although we’re really proud of them), but a description of a highly complex technology to make the surface of your deck up to 20% cooler to walk on.

If you’ve ever contemplated a wood plastic composite (WPC) deck (like Trex, Fiberon, or Timbertech) or an Ipe deck then you’ve likely read about or experienced the extreme heat buildup of those decks in the summer.

IntelliDeck is the only decking product manufactured with this patented heat-reduction technology to make your deck friendly to bare feet.

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